Frequently Asked Questions
Everything you need to know about your KOMODO shopping experience.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At KOMODO, we prioritize ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across our collections to minimize our environmental footprint.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.