Returns & Exchanges
At KOMODO, we want you to be completely satisfied with your sustainable fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery in their original, unworn condition.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the eco-friendly mailer is properly sealed.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized collection point.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.